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Refunds and Returns Policy

This is the refunds and returns policy for July & Co Pty Ltd (ACN: 627 373 111, 14 Robert St Collingwood VIC, Australia 3066).

 

100 Day Return Policy

 

We are confident you’ll love your July products, so we stand behind a 100 day risk free trial for our customers.

 

Try any of our products* for 100 days. If you don’t like it, we will arrange for you to send it back, free of charge, for a full refund.

 

Request a return by simply emailing us at help.usa@july.com

 

* Your purchase is not eligible for 100-day risk free returns if:

 - Your item has been personalized
 - Your order consists of 20 or more individual items; or you purchase more than 50 items within a 6 month period (applies to both individual and corporate customers)

 - You have already returned the item once previously (we allow an item to be returned once per order)

 

For hygiene reasons, the Travel Well Kit is not eligible for any refunds or exchanges.

 

We reserve the right to refuse orders and refunds which we have identified as fraudulent.

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