FAQ

How much does shipping cost?

For orders above $100, standard shipping is free to the United States.

For orders under $100, standard shipping is $15 to the United States.

All other countries have varying shipping costs. Please add your address in the shipping section to determine your accurate shipping rate. 

For countries other than Australia, the United States and New Zealand, the amount displayed on the website is the customs value of the purchase made by you, and does not include local tax and customs duties. We do not cover any applicable import tax and customs duties. 

When will I receive my order?

We want you to have your order as fast as possible. 

Standard shipping: 7-10 business days, depending on your location.

Priority Express shipping: 5-7 business days, depending on your location.

Please note that personalization will add 10-15 business days to the processing time of your order. Place personalized orders by 1 December for best chance of arrival before Christmas.

We are always ready to do our best for our customers so for any emergency personalisation or shipping queries, email the July Customer Happiness team help.usa@july.com with your intended products and delivery address to see what we can do for you.