CaseSafe Instructions for Apple Users

Set Up

Step 1: Prepare the CaseSafe Tracker

1. Open the suitcase and locate the back of the tracker.
2. Pull the plastic tab. The device should beep once, and the indicator light will blink.
3. Open the Find My app on your Apple device.
    

Step 2: Pairing with Apple Devices

1. Open the Find My app.
2. Tap the Items tab.
3. Tap the + sign. (If no other items are paired, tap Add Item.)
4. Select Add Other Item.
5. The app will search for July Luggage.
6. Tap Connect, then name the item.
7. Choose an emoji.
8. Agree to the terms to complete the setup.
9. Tap Finish.

Unpairing from Apple Devices
 

1. Open the Find My app.
2. Tap the Items tab.
3. Select your July Luggage.
4. Scroll down and tap Remove Item.
5. Confirm the removal. The LED indicator will blink, and the device will chime three times.

Factory Reset
 
A factory reset is required if you would like to pair your CaseSafe tracker with an Android device.

• Unpair the device from the Find My app.
• Remove and reinsert the battery five times in succession, ensuring that each removal occurs within 5 seconds of the previous reinsertion.
• The indicator will chime three times, confirming the reset.

Operational Instructions

Checking Connection Status

• Press the button once to check the connection status:
  • Unpaired → 1 blink, 3 chimes
  • Paired but Disconnected → 1 blink, 3 chimes
  • Paired and Connected → 1 blink, 1 chime
• If the device is ringing (due to a ping from the app), press the button once to silence it.

How to Disable an Unknown CaseSafe Device

If you receive a notification about an unknown CaseSafe device nearby, you can make it ring by tapping the notification. Once you locate it, follow these steps to disable it:

1. Unlock and unzip the suitcase.
2. Locate the battery cover (on the rear of the tracker).
3. Use a coin or flat tool to open the cover.
4. Remove the battery.

How to Enable Identification Mode
 

1. Locate the button on your July Luggage.
2. Press and hold the button for 3 seconds.
3. The light will blink 6 times, confirming activation.