Shipping
FREE
Packing Cells
:4 Pack
Colour
:Pack more in to your travels with July Packing Cell. Washable, water resistant, and last a life time.
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Frequently asked questions.
We're here to help. If your question isn't listed below,
The Carry On seems too big. Is this within airline standards?
+Why does personalisation delay my shipment?
+We use a unique way to personalise your case. Inked™ by July allows perfect creation of your monogram on our luggage, and lasts as long as your case does.
All personalised cases take a little longer to prepare due to the fact they are created bespoke. Expect a 3-5 business day additional turnaround from order to arrival.
Do you ship internationally?
+We ship worldwide! DHL and FedEx will be used to deliver your July case in record time.
What does shipping cost?
+Shipping is free across Australia, Singapore and China. There is an additional shipping charge for any country outside of these locations.
When will I receive my order?
+Australian and New Zealand customers will receive their July case 3 - 5 business days after ordering, and international customers 5-10 business days after ordering, depending on location.
What is the detail around your 100-day risk free return policy?
+We have designed our suitcases to be the perfect travel companion. Beautiful and unbreakable, we give you 100 days to try it for yourself. If you decide that this is not the case for you, you can send it back to us for free and we’ll reimburse you your money. Easy.
*Please note that personalised items are not eligible for the 100 day trial.
What does lifetime warranty mean?
+We design and build our cases at the highest manufacturing standard possible. Our guarantee means that for the lifetime of the case, if something isn’t quite right, we’re happy to repair or replace it anywhere you are in the world, at no cost to you. The ejectable battery has a 2-year limited warranty.
Can I return or exchange my case?
+Most luggage brands sell through retailers and distributors, adding on markup along the way and by the time it reaches you it’s almost triple the cost. We partnered with a best-in-class manufacturing facility and created our own wheels, casing and battery components to deliver the best result without compromise. July only sells direct, meaning we avoid all the markups of our competitors and get the best bag to you at a significantly lower price.
What are the details around the Ejectable Battery?
+How fast is Express Shipping?
+Orders before 2pm will dispatch our warehouse same day.
If you ship to Melbourne, Sydney, Brisbane, and Adelaide: it will arrive in 1-2 business days.
Express: 1-2 business days from order
Standard Free: 4-6 days from order
If you ship to Western Australia, Northern Territory, Tasmania, and regional Queensland:
Express: 3-4 business days from order
Standard Free: 6-9 days from order
International: Timelines depend on country and restrictions. If this is a concern please email the Customer Happiness (hello@july.com) team who can give you a more accurate idea for your locale.
Still have questions?
+61 3 9028 4803