FAQ

How much does shipping cost?

Standard shipping is free to Australia, New Zealand, Singapore and United States. For orders to China, visit our tmall website.

For all express orders in these countries we charge a flat fee of $25.

All other countries have varying shipping costs. Please add your address in the shipping section to determine your accurate shipping rate. 

Do you ship to P.O. Boxes?

Yes. We ship to PO Boxes Australia-wide using Australia Post. 

Where does July ship?

We ship worldwide using DHL and FedEx, delivering your order in record time. Within Australia we use Australia Post. 

When will I receive my order?

We want you to have your order as fast as possible. On all business days orders before 1pm are processed and dispatched the same day. Orders after 1pm are processed and dispatched next business day.

Please note that personalisation will add 3-5 business days to the processing time of your order.

Once dispatched, shipping times can be expected for the below locations:

International: timelines will vary country to country, beginning from as little as 3 days. Please email the July Customer Happiness team (hello@july.com) to get a more accurate estimate for your destination.

We are always ready to do our best for our customers so for any emergency personalisation or shipping queries, email the July Customer Happiness team (hello@july.com) with your intended products and delivery address to see what we can do for you.