A gift for you.
Complimentary packing cells with each July case.

Add a 4 pack of cells to your cart and use the code PACKED at checkout.

Valued at $55. For a very limited time only.

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Packing Cells


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Frequently asked questions.

We're here to help. If your question isn't listed below,

contact us here

The Carry On seems too big. Is this within airline standards?

If it looks big, it is! It's been designed to maximise how much you can bring onto a plane with you.
The Carry On is designed perfectly for all Australian airline standards, including Qantas, Virgin, Jetstar and Tiger, as well as International standards.
Airlines have hard linear dimension rules (all sides must add up to less than 115cm) but the suggested dimensions (e.g. 50H x 40W x 25D) are just guidelines. As long as all sides add up to 115, the case is clear to fly.
The July Carry On is 115 linear cms, and fits perfectly for all airlines.
Our team has flown with almost every major domestic and international carrier with the July Carry On and tested them for sizing across all.

Why does personalisation delay my shipment?


We use a unique way to personalise your case. Inked™ by July allows perfect creation of your monogram on our luggage, and lasts as long as your case does. 

All personalised cases take a little longer to prepare due to the fact they are created bespoke. Expect a 3-5 business day additional turnaround from order to arrival.

Do you ship internationally?


We ship worldwide! DHL and FedEx will be used to deliver your July case in record time.

What does shipping cost?


Shipping is free across Australia, Singapore and China. There is an additional shipping charge for any country outside of these locations.

When will I receive my order?


Australian and New Zealand customers will receive their July case 3 - 5 business days after ordering, and international customers 5-10 business days after ordering, depending on location.

What is the detail around your 100-day risk free return policy?


We have designed our suitcases to be the perfect travel companion. Beautiful and unbreakable, we give you 100 days to try it for yourself. If you decide that this is not the case for you, you can send it back to us for free and we’ll reimburse you your money. Easy.

*Please note that personalised items are not eligible for the 100 day trial.

What does lifetime warranty mean?


We design and build our cases at the highest manufacturing standard possible. Our guarantee means that for the lifetime of the case, if something isn’t quite right, we’re happy to repair or replace it anywhere you are in the world, at no cost to you. The ejectable battery has a 2-year limited warranty.

Can I return or exchange my case?

You can return or exchange your case within 100 days for any reason. Please email our customer happiness team at hello@july.com and we’ll arrange the shipping labels for you.
Australian customers: shipping is free
Everywhere else: you are responsible for returning the case to us including associated costs
How does the July Carry On pack so many features at such a low price point?

Most luggage brands sell through retailers and distributors, adding on markup along the way and by the time it reaches you it’s almost triple the cost. We partnered with a best-in-class manufacturing facility and created our own wheels, casing and battery components to deliver the best result without compromise. July only sells direct, meaning we avoid all the markups of our competitors and get the best bag to you at a significantly lower price.

What are the details around the Ejectable Battery?

The ejectable battery has two USB and one USB-C ports that can charge your phone and your laptop simultaneously. It ejects from the case in order to be compliant with airline flight regulations and allows for easy transportation should you want to use it for anything else.
It complies with all regulations from individual airlines, and the Civil Aviation Safety Authority (CASA), Transportation Security Administration (TSA), International Air Transport Association (IATA), and Department of Infrastructure: Aviation (DOI).
Each July case also comes with its own charging cable.

How fast is Express Shipping?


Orders before 2pm will dispatch our warehouse same day.

If you ship to Melbourne, Sydney, Brisbane, and Adelaide: it will arrive in 1-2 business days.

Express: 1-2 business days from order
Standard Free: 4-6 days from order

If you ship to Western Australia, Northern Territory, Tasmania, and regional Queensland:
Express: 3-4 business days from order
Standard Free: 6-9 days from order

International: Timelines depend on country and restrictions. If this is a concern please email the Customer Happiness (hello@july.com) team who can give you a more accurate idea for your locale.

Still have questions?

14 Robert Street, Collingwood 3066, VIC, Australia
+61 3 9028 4803
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Made for the world.


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