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Disabling an Unknown CaseSafe Device

How to Disable an Unknown CaseSafe Device

If you receive a notification about an unknown CaseSafe device nearby, you can make it ring by tapping the notification. Once you locate it, follow these steps to disable it:

  1. Unlock and unzip the suitcase.
  2. Locate the battery cover (on the rear of the lock).
  3. Use a coin or flat tool to open the cover.
  4. Remove the battery.